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Información de Envío / Shipping Information 🇪🇸

📦 Información de Envío / Shipping Information – HeiwaSlipper

Flat DHL $18 · Free $85+ · 2 pairs = $5 off · 🌱 Carbon-neutral shipping
⚠️ Importante

Enviamos mediante DHL Express desde Japón. El IVA (21%), los posibles aranceles aduaneros y la tasa de gestión de DHL se cobran en la entrega – a cargo del destinatario.

DHL suele enviar un aviso previo con el importe a pagar para que puedas pagar online y evitar retrasos.

🚚 Costes de envío

  • DHL Express: tarifa fija $18 USD (~€17)
  • Gratis en pedidos desde $85 USD
  • Envío diario excepto miércoles, domingo y festivos en Japón

📍 Área remota: puede tener recargo. DHL no entrega en apartados postales.

🌱 Compensamos el CO₂ de cada envío.

📧 DHL On-Demand Delivery (ODD)

DHL suele enviar un aviso previo para pagar online y así evitar retrasos.

🩶 Quiénes somos

Heiwa Slipper es una tienda japonesa especializada en zapatillas de casa artesanales. Compartimos la cultura del hogar japonés: calzado fuera, tatami limpio y comodidad en el interior.

📏 Guía de tallas
  • Tallas japonesas en cm, corresponden a la plantilla interior.
  • Consulta tabla de conversión (incluye US).
  • Pie ancho → elegir media talla más.
  • No lavables en máquina; uso interior.
💡 ¿Dudas con la talla? Esríbenos y te ayudamos.
⚠️ Important

We ship via DHL Express from Japan. VAT (21%), any applicable customs duty, and a DHL handling fee are charged on delivery – payable by the recipient.

DHL usually emails amounts due in advance so you can pre-pay online and avoid delays.

🚚 Shipping Costs

  • DHL Express: flat $18 USD (~€17)
  • Free on orders over $85 USD
  • Daily dispatch except Wed, Sun & Japanese holidays

📍 Remote Area: surcharge may apply. DHL does not deliver to P.O. boxes.

🌱 We offset CO₂ for every shipment.

📧 DHL On-Demand Delivery (ODD)

DHL usually emails amounts due so you can pre-pay online and avoid delays.

🩶 About us

Heiwa Slipper is a Japanese webshop for handmade indoor slippers. We share the culture of the Japanese home: shoes off, clean tatami, comfort inside.

📏 Size Guide
  • Japanese sizes in cm, referring to insole length.
  • Check our conversion chart (includes US sizes).
  • Wide feet → choose half-size up.
  • Not machine washable; indoor use.
💡 Unsure about sizing? Contact us and we'll help.
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