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UK Shipping Guide 🇬🇧

🇬🇧 UK Shipping Guide – Heiwa Slipper

Ships from Tokyo via DHL Express ✈️ (3–5 business days to UK)
VAT & duties (20% + DHL fee) are collected online by DHL before delivery via secure SMS/email link.

💡 Quick tip for UK customers

UK VAT (20%) applies to all imports from Japan. With orders placed on our website (DAP), DHL collects VAT before delivery and adds a handling fee (typically £11–£20). If you purchase on Etsy, VAT is charged at checkout by Etsy → no DHL handling fee. For 1 pair, Etsy can be cheaper; for 2+ pairs, our store is often better (free shipping/discounts).

🛍 Buy on Etsy (VAT at checkout) 🛒 Shop on our store

Note: Etsy prices may be slightly higher due to marketplace fees.

🚚 Shipping basics

  • Carrier: DHL Express
  • Flat rate: $18 USD (≈ £15) per order
  • Free shipping: orders over $85 USD (≈ £75)
  • Dispatch: daily (except Wed, Sun & Japanese national holidays)

📍 Remote Area: DHL surcharge may apply. 📦 DHL cannot deliver to P.O. boxes. 🌱 CO₂ offset supported for all parcels.

💶 Taxes & duties (UK)

  • VAT (20%): applies to all imports from Japan; collected online by DHL before delivery.
  • DHL handling fee: typically £11–£20 for advancing VAT.
  • Customs duty: usually 0% for orders under £135; above that, a small duty may apply depending on materials.
🧾 Etsy collects VAT at checkout → no DHL handling fee later.

📊 Our Store vs. Etsy (at a glance)

Option What you pay
Our Store (DAP) + DHL VAT 20% paid online before delivery + DHL handling fee (£11–£20)
Etsy VAT charged at checkout → no DHL handling fee

↩️ Returns (summary)

  • Items must be unused, in original condition/packaging.
  • Size/fit returns: customer pays return shipping.
  • Sale items: non-refundable.
  • Defective or damaged items → please contact us for assistance.

Full details: Refund Policy

📏 Sizes (unisex, indoor use)

  • Medium – U.S. 7–7.5 (UK 6–6.5 / ≈25 cm)
  • Large – U.S. 9–9.5 (UK 8–8.5 / ≈27 cm)
  • XL – U.S. 11–12 (UK 10–11 / ≈29 cm)

More details: Sizing Guide

🩶 About Heiwa Slipper

Japanese house shoes (tatami & denim)

We craft Japanese house shoes designed for clean floors and comfort—rooted in omotenashi. Explore our tatami line and denim styles.

“Heiwa” means peace. Each pair is a small bridge between cultures 🌿

Japanese tatami / denim house shoes – Heiwa Slipper
Carbon-neutral shipping on all orders
3561kg
shipping emissions removed
That's like...
9116
miles driven by an average gasoline-powered car
We fund innovations in...
Soil
Forest
Carbon-neutral shipping on all orders
3561kg
shipping emissions removed
That's like...
9116
miles driven by an average gasoline-powered car
We fund innovations in...
Soil
Forest

Denim collection

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Collections

Blog posts

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  • Why We Love Up-cycling

    Why We Love Up-cycling

    Why We Love Up-cycling upcycle / zero waste / handmade A Quiet Way to Make Things Last At Heiwa Slipper, we sometimes use up-cycled materials — small pieces of knit,...

    Why We Love Up-cycling

    Why We Love Up-cycling upcycle / zero waste / handmade A Quiet Way to Make Things Last At Heiwa Slipper, we sometimes use up-cycled materials — small pieces of knit,...

  • The Story of Japanese Denim – From Tradition to Craftsmanship

    The Story of Japanese Denim – From Tradition to...

    🇯🇵 The Story of Japanese Denim – From Tradition to Craftsmanship Japanese denim is more than just fabric — it’s a reflection of craftsmanship, patience, and cultural heritage. Let’s take...

    The Story of Japanese Denim – From Tradition to...

    🇯🇵 The Story of Japanese Denim – From Tradition to Craftsmanship Japanese denim is more than just fabric — it’s a reflection of craftsmanship, patience, and cultural heritage. Let’s take...

  • 🌿 What Is Tatami?

    🌿 What Is Tatami?

    What Is Tatami? The Natural Comfort and Quiet Beauty of Japan’s Traditional Floor Tatami has been part of Japanese life for more than a thousand years. Made from natural igusa...

    🌿 What Is Tatami?

    What Is Tatami? The Natural Comfort and Quiet Beauty of Japan’s Traditional Floor Tatami has been part of Japanese life for more than a thousand years. Made from natural igusa...

  • Made in Japan, with Heart

    Made in Japan, with Heart

    Handmade in Japan, each pair of Heiwa Slippers is created with calm attention and care. A quiet craft that connects maker, material, and the comfort of everyday life.

    Made in Japan, with Heart

    Handmade in Japan, each pair of Heiwa Slippers is created with calm attention and care. A quiet craft that connects maker, material, and the comfort of everyday life.

1 4
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