UK Shipping Guide 🇬🇧
🇬🇧 UK Shipping Guide – Heiwa Slipper
Ships from Tokyo via DHL Express ✈️ (3–5 business days to UK)
VAT & duties (20% + DHL fee) are collected online by DHL before delivery via secure SMS/email link.
UK VAT (20%) applies to all imports from Japan. With orders placed on our website (DAP), DHL collects VAT before delivery and adds a handling fee (typically £11–£20). If you purchase on Etsy, VAT is charged at checkout by Etsy → no DHL handling fee. For 1 pair, Etsy can be cheaper; for 2+ pairs, our store is often better (free shipping/discounts).
Note: Etsy prices may be slightly higher due to marketplace fees.
🚚 Shipping basics
- Carrier: DHL Express
- Flat rate: $18 USD (≈ £15) per order
- Free shipping: orders over $85 USD (≈ £75)
- Dispatch: daily (except Wed, Sun & Japanese national holidays)
📍 Remote Area: DHL surcharge may apply. 📦 DHL cannot deliver to P.O. boxes. 🌱 CO₂ offset supported for all parcels.
💶 Taxes & duties (UK)
- VAT (20%): applies to all imports from Japan; collected online by DHL before delivery.
- DHL handling fee: typically £11–£20 for advancing VAT.
- Customs duty: usually 0% for orders under £135; above that, a small duty may apply depending on materials.
📊 Our Store vs. Etsy (at a glance)
Option | What you pay |
---|---|
Our Store (DAP) + DHL | VAT 20% paid online before delivery + DHL handling fee (£11–£20) |
Etsy | VAT charged at checkout → no DHL handling fee |
↩️ Returns (summary)
- Items must be unused, in original condition/packaging.
- Size/fit returns: customer pays return shipping.
- Sale items: non-refundable.
- Defective or damaged items → please contact us for assistance.
Full details: Refund Policy
📏 Sizes (unisex, indoor use)
- Medium – U.S. 7–7.5 (UK 6–6.5 / ≈25 cm)
- Large – U.S. 9–9.5 (UK 8–8.5 / ≈27 cm)
- XL – U.S. 11–12 (UK 10–11 / ≈29 cm)
More details: Sizing Guide
Japanese house shoes (tatami & denim)
We craft Japanese house shoes designed for clean floors and comfort—rooted in omotenashi. Explore our tatami line and denim styles.
“Heiwa” means peace. Each pair is a small bridge between cultures 🌿

Denim collection
Collections
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Print allover
Batik Size Japan U.S. EU Medium 25cm 7.5 40 Large 27.5cm 9.5-10...
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Denim Mix Slippers | ALL
Heiwa Slippers Shoes | Japanese-Style House Slipper Lightweight Denim Upper And Fabric...
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Knit Upcycle Slippers
Knit Slippers ALL Size : Medium / Large / XL These slippers...
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Tatami Slippers
Tatami Slippers | Heiwa Slipper These slippers are tailored with a lot...
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Wood Slippers
These wooden slippers, made in Japan, come in both painted and unpainted...
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All | Heiwa Slipper
What is Heiwa Slipper?