UK Shipping Guide 🇬🇧

🇬🇧 UK Shipping Guide – Heiwa Slipper

Ships from Tokyo via DHL Express ✈️ (3–5 business days to UK)
VAT & duties (20% + DHL fee) are collected online by DHL before delivery via secure SMS/email link.

💡 Quick tip for UK customers

UK VAT (20%) applies to all imports from Japan. With orders placed on our website (DAP), DHL collects VAT before delivery and adds a handling fee (typically £11–£20). If you purchase on Etsy, VAT is charged at checkout by Etsy → no DHL handling fee. For 1 pair, Etsy can be cheaper; for 2+ pairs, our store is often better (free shipping/discounts).

Note: Etsy prices may be slightly higher due to marketplace fees.

🚚 Shipping basics

  • Carrier: DHL Express
  • Flat rate: $18 USD (≈ £15) per order
  • Free shipping: orders over $85 USD (≈ £75)
  • Dispatch: daily (except Wed, Sun & Japanese national holidays)

📍 Remote Area: DHL surcharge may apply. 📦 DHL cannot deliver to P.O. boxes. 🌱 CO₂ offset supported for all parcels.

💶 Taxes & duties (UK)

  • VAT (20%): applies to all imports from Japan; collected online by DHL before delivery.
  • DHL handling fee: typically £11–£20 for advancing VAT.
  • Customs duty: usually 0% for orders under £135; above that, a small duty may apply depending on materials.
🧾 Etsy collects VAT at checkout → no DHL handling fee later.

📊 Our Store vs. Etsy (at a glance)

Option What you pay
Our Store (DAP) + DHL VAT 20% paid online before delivery + DHL handling fee (£11–£20)
Etsy VAT charged at checkout → no DHL handling fee

↩️ Returns (summary)

  • Items must be unused, in original condition/packaging.
  • Size/fit returns: customer pays return shipping.
  • Sale items: non-refundable.
  • Defective or damaged items → please contact us for assistance.

Full details: Refund Policy

📏 Sizes (unisex, indoor use)

  • Medium – U.S. 7–7.5 (UK 6–6.5 / ≈25 cm)
  • Large – U.S. 9–9.5 (UK 8–8.5 / ≈27 cm)
  • XL – U.S. 11–12 (UK 10–11 / ≈29 cm)

More details: Sizing Guide

🩶 About Heiwa Slipper

Japanese house shoes (tatami & denim)

We craft Japanese house shoes designed for clean floors and comfort—rooted in omotenashi. Explore our tatami line and denim styles.

“Heiwa” means peace. Each pair is a small bridge between cultures 🌿

Japanese tatami / denim house shoes – Heiwa Slipper
Carbon-neutral shipping on all orders
3467kg
shipping emissions removed
That's like...
8876
miles driven by an average gasoline-powered car
We fund innovations in...
Soil
Forest
Carbon-neutral shipping on all orders
3467kg
shipping emissions removed
That's like...
8876
miles driven by an average gasoline-powered car
We fund innovations in...
Soil
Forest

Denim collection

1 of 12
  • ⚠️ For U.S. Customers: Important Update on Cust...

    August 25, 2025, 1:00 PM JST Update Important Notice for Our U.S. Customers 🇺🇸 We are temporarily halting all shipments to the United States. This is due to new U.S....

    ⚠️ For U.S. Customers: Important Update on Cust...

    August 25, 2025, 1:00 PM JST Update Important Notice for Our U.S. Customers 🇺🇸 We are temporarily halting all shipments to the United States. This is due to new U.S....

  • Bring a Little Zen to Your Australian Home with Japanese Tatami Slippers

    Bring a Little Zen to Your Australian Home with...

    Japanese tatami slippers are a perfect match for the Australian indoor lifestyle. Made from natural, eco-friendly tatami material, they provide comfort and style. They are breathable for Australia's climate, gentle...

    Bring a Little Zen to Your Australian Home with...

    Japanese tatami slippers are a perfect match for the Australian indoor lifestyle. Made from natural, eco-friendly tatami material, they provide comfort and style. They are breathable for Australia's climate, gentle...

  • Dandadan, Uwabaki & Japanese Culture

    Do you like the Japanese anime "Dandadan"? It's currently streaming worldwide on Netflix. This popular anime blends supernatural and sci-fi elements like ghosts, yokai, and aliens with school life and...

    Dandadan, Uwabaki & Japanese Culture

    Do you like the Japanese anime "Dandadan"? It's currently streaming worldwide on Netflix. This popular anime blends supernatural and sci-fi elements like ghosts, yokai, and aliens with school life and...

  • Discover Uwabaki: Japan's Iconic Indoor Shoes

    Discover Uwabaki: Japan's Iconic Indoor Shoes

    Uwabaki are traditional Japanese indoor shoes commonly worn by students in schools. Beyond their practical function, uwabaki hold cultural significance, reflecting Japan's emphasis on cleanliness and respect for shared spaces.

    Discover Uwabaki: Japan's Iconic Indoor Shoes

    Uwabaki are traditional Japanese indoor shoes commonly worn by students in schools. Beyond their practical function, uwabaki hold cultural significance, reflecting Japan's emphasis on cleanliness and respect for shared spaces.

1 of 4