Informações de Envio 🇵🇹

📦 Informações de Envio / Shipping Information – HeiwaSlipper

Flat DHL $18 · Free $85+ · 2 pairs = $5 off · 🌱 Carbon-neutral shipping
⚠️ Importante

Enviamos via DHL Express desde o Japão. O IVA (23%), eventuais direitos aduaneiros e a taxa de gestão DHL são cobrados na entrega – a cargo do destinatário.

A DHL costuma enviar aviso prévio com o valor a pagar para que possa pagar online e evitar atrasos.

🚚 Custos de Envio

  • DHL Express: tarifa fixa $18 USD (~€17)
  • Grátis em encomendas superiores a $85 USD
  • Envio diário exceto quarta-feira, domingo e feriados no Japão

📍 Área remota: pode ter sobretaxa. A DHL não entrega em apartados.

🌱 Compensamos o CO₂ de cada envio.

📧 DHL On-Demand Delivery (ODD)

A DHL costuma enviar aviso prévio para pagar online e evitar atrasos.

🩶 Quem somos

Heiwa Slipper é uma loja japonesa especializada em chinelos de casa artesanais. Partilhamos a cultura do lar japonês: sapatos fora, tatami limpo e conforto em casa.

📏 Guia de tamanhos
  • Tamanhos japoneses em cm, correspondem à palmilha interior.
  • Consulte a tabela de conversão (inclui US).
  • Pé largo → escolher meio tamanho acima.
  • Não laváveis na máquina; uso interior.
💡 Dúvidas sobre o tamanho? Escreva-nos e ajudamos.
⚠️ Important

We ship via DHL Express from Japan. VAT (23%), any applicable customs duty, and a DHL handling fee are charged on delivery – payable by the recipient.

DHL usually emails amounts due in advance so you can pre-pay online and avoid delays.

🚚 Shipping Costs

  • DHL Express: flat $18 USD (~€17)
  • Free on orders over $85 USD
  • Daily dispatch except Wed, Sun & Japanese holidays

📍 Remote Area: surcharge may apply. DHL does not deliver to P.O. boxes.

🌱 We offset CO₂ for every shipment.

📧 DHL On-Demand Delivery (ODD)

DHL usually emails amounts due so you can pre-pay online and avoid delays.

🩶 About us

Heiwa Slipper is a Japanese webshop for handmade indoor slippers. We share the culture of the Japanese home: shoes off, clean tatami, comfort inside.

📏 Size Guide
  • Japanese sizes in cm, referring to insole length.
  • Check our conversion chart (includes US sizes).
  • Wide feet → choose half-size up.
  • Not machine washable; indoor use.
💡 Unsure about sizing? Contact us and we'll help.
Carbon-neutral shipping on all orders
5181kg
shipping emissions removed
That's like...
13264
miles driven by an average gasoline-powered car
We fund innovations in...
Soil
Forest
Carbon-neutral shipping on all orders
5181kg
shipping emissions removed
That's like...
13264
miles driven by an average gasoline-powered car
We fund innovations in...
Soil
Forest

Denim collection

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  • The Story of Japanese Denim – From Tradition to Craftsmanship

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