🚨 Quick Summary for U.S. Orders

• 📦 All U.S. shipments require import duties + DHL fees.
• 🚚 Once shipped from Tokyo, cancellations or refunds aren’t possible.
• ⚠️ Unpaid duties or refusal may result in extra storage/return fees.
• 💡 To prepay duties, select DDP at checkout.

⬇️ To prepay duties, choose DDP on the shipping options screen.

U.S. Shipping Overview 🇺🇸

Shipped from Tokyo via DHL ($18 flat, free over $70).

⚠️ U.S. Duties: approx. 15–20% + DHL fees

• Standard DHL: Pay duties online via DHL before delivery.
• DDP: Duties prepaid at checkout — nothing due on delivery.

✅ Best value: 2 pairs = $5 off + free shipping.

🇯🇵 Made in Japan: All Heiwa Slippers are crafted in Japan and shipped directly from Tokyo.

Shipping Information (USA)

Due to U.S. customs rule changes, all shipments from Japan now incur import duties. Choose DDP (prepaid) or Standard DHL (pay online before delivery).

• 📦 DHL Express: $18 flat
• 🚚 Free shipping: orders over $70
• 📅 Dispatch: daily except Wed, Sun & holidays
• 📍 Remote areas may incur a surcharge
• 📮 DHL cannot deliver to PO boxes
• 🌱 Carbon-neutral shipping included

Why Duties Are Required ❗️🇺🇸

• The former de minimis exemption ended — all imports are now taxed.
• Standard DHL: pay duties via email/SMS link before delivery.
• DDP: we prepay all duties at checkout.
• Low-value items may show higher carrier fees.

DDP or Standard DHL?

If you prefer predictable costs, choose DDP.

Standard DHL is also easy:

• DHL sends a secure link to pay duties online.
• Many customers prefer this simple method.