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Shipping Information – Belgium 🇧🇪

📦 Shipping Information – Belgium / HeiwaSlipper

Flat DHL $18 · Free $85+ · 2 pairs = $5 off · 🌱 Carbon-neutral shipping
⚠️ Important (Belgium / EU)

We ship via DHL Express from Japan. VAT (21%), any applicable customs duty, and a DHL handling fee are charged on delivery – payable by the recipient.

DHL usually emails amounts due in advance so you can pre-pay online and avoid delivery delays.

🚚 Shipping Costs

  • DHL Express: flat $18 USD (~€17)
  • Free shipping on orders over $85 USD
  • Daily dispatch except Wednesdays, Sundays & Japanese national holidays

📍 Remote Area: surcharge may apply. DHL does not deliver to P.O. boxes.

🌱 We offset CO₂ for every shipment.

📧 DHL On-Demand Delivery (ODD)

DHL usually emails amounts due in advance so you can pre-pay online and avoid delivery delays.

🩶 About us

Heiwa Slipper is a Japanese webshop for handmade indoor slippers. "Heiwa" means peace – our slippers are a small bridge between cultures, with daily omotenashi.

📏 Size Guide
  • Sizes follow the Japanese system (cm), referring to insole length.
  • Check our conversion chart (includes US sizes).
  • Wide feet → choose half-size up.
  • Most models are not machine washable; indoor use recommended.
💡 Unsure about sizing? Contact us and we'll help.
❓ FAQ
  • Delivery time? DHL Express is fast and reliable. Transit times vary; check your tracking link.
  • Tracking? A DHL tracking link is provided after dispatch.
  • Returns? Please see our Return Policy.
⚠️ Important (Belgique / UE)

Nous expédions via DHL Express depuis le Japon. La TVA (21%), les éventuels droits de douane et les frais de traitement DHL sont demandés à la livraison – à la charge du destinataire.

DHL envoie souvent une notification préalable pour payer en ligne et éviter des retards de livraison.

🚚 Frais de livraison

  • DHL Express : forfait $18 USD (~€17)
  • Livraison gratuite dès $85 USD
  • Expédition quotidienne sauf mercredis, dimanches & jours fériés japonais

📍 Zone éloignée : supplément possible. Pas de livraison aux boîtes postales.

🌱 Compensation CO₂ pour chaque envoi.

📧 DHL On-Demand Delivery (ODD)

DHL envoie souvent une notification préalable pour payer en ligne et éviter des retards.

🩶 À propos

Heiwa Slipper est une boutique japonaise spécialisée dans les chaussons faits main. "Heiwa" signifie paix – nos chaussons sont un petit pont entre cultures.

📏 Guide des tailles
  • Tailles en système japonais (cm), longueur de la semelle intérieure.
  • Voir notre tableau de conversion (US inclus).
  • Pieds larges → demi-taille au-dessus.
  • La plupart ne passent pas en machine ; usage intérieur.
💡 Besoin d’aide ? Contactez-nous.
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Denim collection

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