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USA Shipping & Duties Guide 🇺🇸 Heiwa Slipper

Updated July 7, 2026:
🚨 U.S. orders are subject to approximately 15–20% import duty plus separate DHL customs and processing fees, which are not included in this estimate, cannot be confirmed in advance, and may be substantial—especially on lower-value orders; all charges must be paid directly to DHL before delivery.
Please see our DHL Fees Guide for details.
🛃 Wondering about import taxes or estimated costs? 🛃 Import Taxes & Estimated Delivery Costs

🎌 Notice: Shipping Schedule Update 🚚

📢 Duties, taxes, and customs fees may be collected by the carrier upon delivery.

⚠︎ 2026/04/27 DDP shipping is temporarily suspended due to uncertainty around current U.S. import tariffs.

Ship from Tokyo via DHL ($20 flat, free over $80)

⚠️ All orders face U.S. duties: ≈ 15~20% + DHL fee

🚨 Quick Summary for U.S. Orders

  • 📦 All U.S. shipments require import duties + DHL fees.
  • 🚚 Once shipped from Tokyo, cancellations or refunds aren't possible.
  • ⚠️ Unpaid duties or refusal may result in extra storage/return fees.
  • 💡 To prepay duties, select DDP at checkout.

⬇️ To prepay duties, choose DDP on the shipping options screen.

U.S. Shipping Overview 🇺🇸

Shipped from Tokyo via DHL ($20 flat, free over $80).

⚠️ U.S. Duties: approx. 15–20% + DHL fees

  • Standard DHL: Pay duties online via DHL before delivery.
  • DDP: Duties prepaid at checkout — nothing due on delivery.

⚠️ Duties are non-refundable.

📦 Orders cannot be cancelled once shipped.

💡 DHL processing fees may sometimes exceed the duty amount.

✅ Best value: 2 pairs = $5 off + free shipping.

🇯🇵 Made in Japan: All Heiwa Slippers are crafted in Japan and shipped directly from Tokyo.

Shipping Information (USA)

Due to U.S. customs rule changes, all shipments from Japan now incur import duties. Choose DDP (prepaid) or Standard DHL (pay online before delivery).

  • 📦 DHL Express: $20 flat
  • 🚚 Free shipping: orders over $80
  • 📅 Dispatch: daily except Wed,Sat,Sun & holidays
  • 📍 Remote areas may incur a surcharge
  • 📮 DHL cannot deliver to PO boxes
  • 🌱 Carbon-neutral shipping included

Why Duties Are Required ❗️🇺🇸

  • The former de minimis exemption ended — all imports are now taxed.
  • Standard DHL: pay duties via email/SMS link before delivery.
  • DDP: we prepay all duties at checkout.
  • Low-value items may show higher carrier fees.

DDP or Standard DHL?

If you prefer predictable costs, choose DDP.

Standard DHL is also easy:

  • DHL sends a secure link to pay duties online.
  • Many customers prefer this simple method.
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