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Shipping Information – Belgium 🇧🇪

📦 Shipping Information – Belgium / HeiwaSlipper

Flat DHL $18 · Free $85+ · 2 pairs = $5 off · 🌱 Carbon-neutral shipping
⚠️ Important (Belgium / EU)

We ship via DHL Express from Japan. VAT (21%), any applicable customs duty, and a DHL handling fee are charged on delivery – payable by the recipient.

DHL usually emails amounts due in advance so you can pre-pay online and avoid delivery delays.

🚚 Shipping Costs

  • DHL Express: flat $18 USD (~€17)
  • Free shipping on orders over $85 USD
  • Daily dispatch except Wednesdays, Sundays & Japanese national holidays

📍 Remote Area: surcharge may apply. DHL does not deliver to P.O. boxes.

🌱 We offset CO₂ for every shipment.

📧 DHL On-Demand Delivery (ODD)

DHL usually emails amounts due in advance so you can pre-pay online and avoid delivery delays.

🩶 About us

Heiwa Slipper is a Japanese webshop for handmade indoor slippers. "Heiwa" means peace – our slippers are a small bridge between cultures, with daily omotenashi.

📏 Size Guide
  • Sizes follow the Japanese system (cm), referring to insole length.
  • Check our conversion chart (includes US sizes).
  • Wide feet → choose half-size up.
  • Most models are not machine washable; indoor use recommended.
💡 Unsure about sizing? Contact us and we'll help.
❓ FAQ
  • Delivery time? DHL Express is fast and reliable. Transit times vary; check your tracking link.
  • Tracking? A DHL tracking link is provided after dispatch.
  • Returns? Please see our Return Policy.
⚠️ Important (Belgique / UE)

Nous expédions via DHL Express depuis le Japon. La TVA (21%), les éventuels droits de douane et les frais de traitement DHL sont demandés à la livraison – à la charge du destinataire.

DHL envoie souvent une notification préalable pour payer en ligne et éviter des retards de livraison.

🚚 Frais de livraison

  • DHL Express : forfait $18 USD (~€17)
  • Livraison gratuite dès $85 USD
  • Expédition quotidienne sauf mercredis, dimanches & jours fériés japonais

📍 Zone éloignée : supplément possible. Pas de livraison aux boîtes postales.

🌱 Compensation CO₂ pour chaque envoi.

📧 DHL On-Demand Delivery (ODD)

DHL envoie souvent une notification préalable pour payer en ligne et éviter des retards.

🩶 À propos

Heiwa Slipper est une boutique japonaise spécialisée dans les chaussons faits main. "Heiwa" signifie paix – nos chaussons sont un petit pont entre cultures.

📏 Guide des tailles
  • Tailles en système japonais (cm), longueur de la semelle intérieure.
  • Voir notre tableau de conversion (US inclus).
  • Pieds larges → demi-taille au-dessus.
  • La plupart ne passent pas en machine ; usage intérieur.
💡 Besoin d’aide ? Contactez-nous.
Envíos neutros en carbono en todos los pedidos
5181kg
emisiones por envíos eliminadas
Equivalente a...
13264
millas recorridas por un vehículo de gasolina promedio
Financiamos innovaciones en...
Tierra
Bosque
Envíos neutros en carbono en todos los pedidos
5181kg
emisiones por envíos eliminadas
Equivalente a...
13264
millas recorridas por un vehículo de gasolina promedio
Financiamos innovaciones en...
Tierra
Bosque

Denim collection

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