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UK Shipping Guide 🇬🇧

🇬🇧 UK Shipping Guide – Heiwa Slipper

Ships from Tokyo via DHL Express ✈️ (3–5 business days to UK)
VAT & duties (20% + DHL fee) are collected online by DHL before delivery via secure SMS/email link.

💡 Quick tip for UK customers

UK VAT (20%) applies to all imports from Japan. With orders placed on our website (DAP), DHL collects VAT before delivery and adds a handling fee (typically £11–£20). If you purchase on Etsy, VAT is charged at checkout by Etsy → no DHL handling fee. For 1 pair, Etsy can be cheaper; for 2+ pairs, our store is often better (free shipping/discounts).

🛍 Buy on Etsy (VAT at checkout) 🛒 Shop on our store

Note: Etsy prices may be slightly higher due to marketplace fees.

🚚 Shipping basics

  • Carrier: DHL Express
  • Flat rate: $18 USD (≈ £15) per order
  • Free shipping: orders over $85 USD (≈ £75)
  • Dispatch: daily (except Wed, Sun & Japanese national holidays)

📍 Remote Area: DHL surcharge may apply. 📦 DHL cannot deliver to P.O. boxes. 🌱 CO₂ offset supported for all parcels.

💶 Taxes & duties (UK)

  • VAT (20%): applies to all imports from Japan; collected online by DHL before delivery.
  • DHL handling fee: typically £11–£20 for advancing VAT.
  • Customs duty: usually 0% for orders under £135; above that, a small duty may apply depending on materials.
🧾 Etsy collects VAT at checkout → no DHL handling fee later.

📊 Our Store vs. Etsy (at a glance)

Option What you pay
Our Store (DAP) + DHL VAT 20% paid online before delivery + DHL handling fee (£11–£20)
Etsy VAT charged at checkout → no DHL handling fee

↩️ Returns (summary)

  • Items must be unused, in original condition/packaging.
  • Size/fit returns: customer pays return shipping.
  • Sale items: non-refundable.
  • Defective or damaged items → please contact us for assistance.

Full details: Refund Policy

📏 Sizes (unisex, indoor use)

  • Medium – U.S. 7–7.5 (UK 6–6.5 / ≈25 cm)
  • Large – U.S. 9–9.5 (UK 8–8.5 / ≈27 cm)
  • XL – U.S. 11–12 (UK 10–11 / ≈29 cm)

More details: Sizing Guide

🩶 About Heiwa Slipper

Japanese house shoes (tatami & denim)

We craft Japanese house shoes designed for clean floors and comfort—rooted in omotenashi. Explore our tatami line and denim styles.

“Heiwa” means peace. Each pair is a small bridge between cultures 🌿

Japanese tatami / denim house shoes – Heiwa Slipper
Envíos neutros en carbono en todos los pedidos
5181kg
emisiones por envíos eliminadas
Equivalente a...
13264
millas recorridas por un vehículo de gasolina promedio
Financiamos innovaciones en...
Tierra
Bosque
Envíos neutros en carbono en todos los pedidos
5181kg
emisiones por envíos eliminadas
Equivalente a...
13264
millas recorridas por un vehículo de gasolina promedio
Financiamos innovaciones en...
Tierra
Bosque

Denim collection

1 12

Collections

Blog posts

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