Please note that our slippers are sized according to the Japanese sizing system, which may vary slightly from international sizes.
Note: U.S. and EU sizes are approximate figures, converted from Japanese sizes. For exact sizes, please refer to Japanese sizes. Japanese sizes are mainly expressed in centimeters of maximum length.
Please note that our slippers are sized in accordance with Japanese measurements, which may differ slightly from international sizes. While we provide approximations for US and EU shoe sizes, the actual fit may vary. If you are unsure about which size to choose, we suggest opting for a slightly larger size.
We do accept returns for sizing issues, but kindly note that the customer is responsible for postage fees associated with the return. Due to COVID-19 restrictions, international airmail to Japan may be limited, so please consider using Surface mail or another available method for return shipping. Additionally, please inform us of your tracking number for prompt processing.
Here are some key points to keep in mind:
1. Our slippers come in Japanese sizes, which can be converted using the size chart provided. We also indicate US sizes for reference.
2. Japanese shoe sizes are measured in centimeters.
3. Japanese shoe sizes are determined by the length of the insoles, not the bottoms or outsoles.
4. If you have wider feet, we recommend going up a size for a more comfortable fit.
5. Some materials, like hand-woven or leather slippers, may stretch and mold to your feet over time.
6. Please note that some slipper styles may not be available in larger sizes, such as XL.
7. With few exceptions, our slippers are not suitable for machine washing. Instead, we recommend wiping them down or leaving them in the sun to dry. Leather slippers can be cared for using standard methods for leather footwear.
8. Our slippers are primarily designed for indoor use.
If you have any questions, please don't hesitate to contact us.