☆︎ REVIEW

Expédition vers le Luxembourg depuis le Japon 🇱🇺

📦 Informations de livraison / Shipping Information – HeiwaSlipper

DHL Express $18 · Livraison gratuite dès $85 · 2 paires = $5 de réduction · 🌱 Expédition neutre en carbone
⚠️ Important (Luxembourg / UE)

Notre boutique en ligne n’utilise pas IOSS. Avec DHL, la TVA d’importation (16%) et des frais de traitement peuvent être demandés à la livraison.

Pour les envois ≤ €150, si vous achetez 1 paire, la TVA est prélevée au checkout sur notre boutique Etsy (IOSS). Pour 2 paires ou plus, nos réductions et la livraison gratuite rendent ce site plus avantageux.

🛍 Voir sur Etsy (TVA incluse ≤ €150)

🚚 Frais de livraison

  • DHL Express : forfait $18 USD (~€17)
  • Livraison gratuite dès $85 USD
  • Expédition quotidienne sauf mercredis, dimanches & jours fériés japonais

📍 Zone éloignée : DHL peut appliquer un supplément. Pas de livraison aux boîtes postales.

🌱 Compensation CO₂ pour chaque envoi.

📧 DHL On-Demand Delivery (ODD)

DHL envoie souvent une notification préalable pour payer en ligne et éviter des retards de livraison.

🩶 À propos

Heiwa Slipper est une boutique japonaise spécialisée dans les chaussons faits main. “Heiwa” signifie paix – nos chaussons sont un petit pont entre cultures, avec l’omotenashi au quotidien.

📏 Guide des tailles
  • Tailles en système japonais (cm), basées sur la longueur de la semelle intérieure.
  • Voir notre tableau de conversion (US inclus).
  • Pieds larges → choisir une demi-taille au-dessus.
  • La plupart des modèles ne passent pas en machine; usage intérieur recommandé.
💡 Besoin d’aide ? Contactez-nous pour un conseil personnalisé.
❓ FAQ
  • Délai de livraison ? DHL Express est rapide et fiable. Les délais varient; consultez votre lien de suivi.
  • Suivi ? Un lien DHL est fourni après l’expédition.
  • Retours ? Voir notre Politique de retour.
Flat DHL $18 · Free $85+ · 2 pairs = $5 off · 🌱 Carbon-neutral shipping
⚠️ Important (Luxembourg / EU)

Our webshop does not use IOSS. With DHL, import VAT (16%) and a possible handling fee may be charged on delivery.

For consignments ≤ €150, if you buy 1 pair, VAT is collected at checkout via our Etsy shop (IOSS). For 2+ pairs, our discounts & free shipping make this webshop the better choice.

🛍 Visit Etsy (VAT collected ≤ €150)

🚚 Shipping Costs

  • DHL Express: flat $18 USD (~€17)
  • Free shipping on orders over $85 USD
  • Daily dispatch except Wednesdays, Sundays & Japanese national holidays

📍 Remote Area: surcharge may apply. DHL does not deliver to P.O. boxes.

🌱 We offset CO₂ for every shipment.

📧 DHL On-Demand Delivery (ODD)

DHL often emails amounts due in advance so you can pre-pay online and avoid delivery delays.

🩶 About us

Heiwa Slipper is a Japanese webshop for handmade indoor slippers. “Heiwa” means peace – our slippers are a small bridge between cultures, with daily omotenashi.

📏 Size Guide
  • Sizes follow the Japanese system (cm), referring to the insole length.
  • See our conversion chart (includes US sizes).
  • Wide feet → choose half-size up.
  • Most models are not machine washable; indoor use recommended.
💡 Unsure about sizing? Contact us and we’ll help.
❓ FAQ
  • Delivery time? DHL Express is fast and reliable. Transit times vary; please check your tracking link for updates.
  • Tracking? A DHL tracking link is provided after dispatch.
  • Returns? Please see our Return Policy for details.
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