Quick Summary 🇺🇸

Heiwa Slippers ship from Tokyo via DHL ($18 flat, free over $85).

⚠️ All orders face U.S. duties: ≈ 15% + DHL fee

• Standard DHL: pay online when DHL notifies before delivery.
• DDP: prepaid at checkout, nothing on delivery → DDP Fee for U.S. Shipping

✅ Best value: 2 pairs = $5 off + free shipping.

🇯🇵 Made in Japan: All Heiwa Slipper products are made in Japan and shipped directly from Tokyo via DHL Express. We do not handle products manufactured in other countries.

Shipping Information (USA)

Due to recent U.S. customs rule changes, all shipments from Japan to the U.S. are now subject to import duties. Please choose DDP (duties prepaid) or Standard DHL delivery (you pay duties to DHL online before delivery).

• 📦 DHL Express flat rate: $18
• 🚚 Free shipping: orders over $85
• 📅 Dispatch: daily via DHL (except Wednesdays, Sundays, and Japanese public holidays)
• 📍 Remote areas: If DHL classifies your address as a “remote area,” an extra charge may apply (we’ll contact you after checkout).
• 📮 PO boxes: DHL cannot deliver to PO boxes in the U.S.
• 🌱 Carbon-neutral shipping: We support CO₂ offset for all parcels.

Why are duties charged now? ❗️🇺🇸

• Rule change: The former de minimis exemption ended → all imports are subject to duty/fees.
• Default principle: With standard delivery, recipients usually pay duties/fees to DHL via an email/SMS link before delivery.
• What is DDP? We pre-pay duties/fees to U.S. customs via DHL so nothing is due at delivery.
• Low-value items: Carrier processing is a fixed fee, so it can look larger than duty itself (duty ≈ 15%).