UK Shipping Guide 🇬🇧

🇬🇧 UK Shipping Guide – Heiwa Slipper

Ships from Tokyo via DHL Express ✈️ (3–5 business days to UK)
VAT & duties (20% + DHL fee) are collected online by DHL before delivery via secure SMS/email link.

💡 Quick tip for UK customers

UK VAT (20%) applies to all imports from Japan. With orders placed on our website (DAP), DHL collects VAT before delivery and adds a handling fee (typically £11–£20). If you purchase on Etsy, VAT is charged at checkout by Etsy → no DHL handling fee. For 1 pair, Etsy can be cheaper; for 2+ pairs, our store is often better (free shipping/discounts).

Note: Etsy prices may be slightly higher due to marketplace fees.

🚚 Shipping basics

  • Carrier: DHL Express
  • Flat rate: $18 USD (≈ £15) per order
  • Free shipping: orders over $85 USD (≈ £75)
  • Dispatch: daily (except Wed, Sun & Japanese national holidays)

📍 Remote Area: DHL surcharge may apply. 📦 DHL cannot deliver to P.O. boxes. 🌱 CO₂ offset supported for all parcels.

💶 Taxes & duties (UK)

  • VAT (20%): applies to all imports from Japan; collected online by DHL before delivery.
  • DHL handling fee: typically £11–£20 for advancing VAT.
  • Customs duty: usually 0% for orders under £135; above that, a small duty may apply depending on materials.
🧾 Etsy collects VAT at checkout → no DHL handling fee later.

📊 Our Store vs. Etsy (at a glance)

Option What you pay
Our Store (DAP) + DHL VAT 20% paid online before delivery + DHL handling fee (£11–£20)
Etsy VAT charged at checkout → no DHL handling fee

↩️ Returns (summary)

  • Items must be unused, in original condition/packaging.
  • Size/fit returns: customer pays return shipping.
  • Sale items: non-refundable.
  • Defective or damaged items → please contact us for assistance.

Full details: Refund Policy

📏 Sizes (unisex, indoor use)

  • Medium – U.S. 7–7.5 (UK 6–6.5 / ≈25 cm)
  • Large – U.S. 9–9.5 (UK 8–8.5 / ≈27 cm)
  • XL – U.S. 11–12 (UK 10–11 / ≈29 cm)

More details: Sizing Guide

🩶 About Heiwa Slipper

Japanese house shoes (tatami & denim)

We craft Japanese house shoes designed for clean floors and comfort—rooted in omotenashi. Explore our tatami line and denim styles.

“Heiwa” means peace. Each pair is a small bridge between cultures 🌿

Japanese tatami / denim house shoes – Heiwa Slipper
Expédition neutre en carbone pour toutes les commandes
3554kg
suppressions des émissions carbones des expéditions
Cela correspond à...
9098
kilomètres parcourus par une voiture à essence standard
Nous finançons des innovations dans les domaines suivants...
Sol
Forêt
Expédition neutre en carbone pour toutes les commandes
3554kg
suppressions des émissions carbones des expéditions
Cela correspond à...
9098
kilomètres parcourus par une voiture à essence standard
Nous finançons des innovations dans les domaines suivants...
Sol
Forêt

Denim collection

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    Pourquoi nous aimons l’up-cycling

    Pourquoi nous aimons l’up-cycling upcycling / zéro déchet / fait main Une façon douce de faire durer les choses Chez Heiwa Slipper, nous utilisons parfois des tissus réemployés — petites...

    Pourquoi nous aimons l’up-cycling

    Pourquoi nous aimons l’up-cycling upcycling / zéro déchet / fait main Une façon douce de faire durer les choses Chez Heiwa Slipper, nous utilisons parfois des tissus réemployés — petites...

  • The Story of Japanese Denim – From Tradition to Craftsmanship

    L’histoire du denim japonais – entre tradition ...

    🇯🇵 L’histoire du denim japonais – entre tradition et savoir-faire Le denim japonais n’est pas qu’un simple tissu — c’est le reflet d’un artisanat patient, d’une culture textile et d’un...

    L’histoire du denim japonais – entre tradition ...

    🇯🇵 L’histoire du denim japonais – entre tradition et savoir-faire Le denim japonais n’est pas qu’un simple tissu — c’est le reflet d’un artisanat patient, d’une culture textile et d’un...

  • 🌿 What Is Tatami?

    🌿 What Is Tatami?

    What Is Tatami? The Natural Comfort and Quiet Beauty of Japan’s Traditional Floor Tatami has been part of Japanese life for more than a thousand years. Made from natural igusa...

    🌿 What Is Tatami?

    What Is Tatami? The Natural Comfort and Quiet Beauty of Japan’s Traditional Floor Tatami has been part of Japanese life for more than a thousand years. Made from natural igusa...

  • Made in Japan, with Heart

    Made in Japan, with Heart

    Handmade in Japan, each pair of Heiwa Slippers is created with calm attention and care. A quiet craft that connects maker, material, and the comfort of everyday life.

    Made in Japan, with Heart

    Handmade in Japan, each pair of Heiwa Slippers is created with calm attention and care. A quiet craft that connects maker, material, and the comfort of everyday life.

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