☆︎ REVIEW

SHIPPING

🌏 Global Shipping Guide

Flat DHL $18 · Free $85+ · 2 pairs = $5 off · Carbon-neutral shipping

📦 Common shipping policy

  • Carrier: DHL Express worldwide
  • Flat rate: $18 USD per order
  • Free shipping: orders over $85 USD
  • Discount: 2 pairs = $5 off (our store only)
  • Dispatch: daily, except Wednesday, Sunday & Japanese national holidays
  • Origin: All products ship from Tokyo, Japan 🇯🇵
🌱 Carbon-neutral shipping: CO₂ offset supported for all parcels.
📍 Remote areas: DHL surcharge may apply.
📦 DHL cannot deliver to P.O. boxes in many countries.

🏷️ VAT / GST

Our online store does not collect VAT or GST at checkout. In VAT/GST regions, customers pay these taxes on delivery to DHL (plus any disbursement/handling fee).

💡 Ordering via Etsy (when it helps)

If you order via Etsy:

  • EU / UK / SG: VAT/GST is collected at checkout → no extra DHL tax payment at delivery.
  • Canada & US: Taxes are not collected at checkout on Etsy either → DHL will request payment on delivery.

⚠️ Etsy prices are slightly higher (platform fees included). Free shipping & multi-pair discounts apply only on our store.

❓ Global FAQs & Notes

🧾 Duties & carrier options
Duties/taxes may apply depending on destination. Remote-area surcharges may apply. See your country guide for specifics.
↩️ Returns & refunds
  • Duties, taxes, and DHL fees are non-refundable once paid.
  • Size-related returns: outbound & return shipping are the customer’s responsibility.
  • Defects / wrong items: handled per our Returns Policy.
🚚 Carriers & delivery notes
  • DHL Express is our default international carrier.
  • EMS availability varies; to the U.S. we use DHL only.
  • DHL typically cannot deliver to P.O. boxes.

🌍 Country-specific guides

🇺🇸 USA 🇩🇪 Germany 🇳🇱 Netherlands 🇫🇷 France 🇮🇹 Italy 🇨🇦 Canada 🇳🇴 Norway 🇨🇭 Switzerland 🇦🇺 Australia 🇳🇿 New Zealand 🇬🇧 UK
Expédition neutre en carbone pour toutes les commandes
3554kg
suppressions des émissions carbones des expéditions
Cela correspond à...
9098
kilomètres parcourus par une voiture à essence standard
Nous finançons des innovations dans les domaines suivants...
Sol
Forêt
Expédition neutre en carbone pour toutes les commandes
3554kg
suppressions des émissions carbones des expéditions
Cela correspond à...
9098
kilomètres parcourus par une voiture à essence standard
Nous finançons des innovations dans les domaines suivants...
Sol
Forêt

Denim collection

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Collections

Blog posts

Tout afficher
  • Why We Love Up-cycling

    Pourquoi nous aimons l’up-cycling

    Pourquoi nous aimons l’up-cycling upcycling / zéro déchet / fait main Une façon douce de faire durer les choses Chez Heiwa Slipper, nous utilisons parfois des tissus réemployés — petites...

    Pourquoi nous aimons l’up-cycling

    Pourquoi nous aimons l’up-cycling upcycling / zéro déchet / fait main Une façon douce de faire durer les choses Chez Heiwa Slipper, nous utilisons parfois des tissus réemployés — petites...

  • The Story of Japanese Denim – From Tradition to Craftsmanship

    L’histoire du denim japonais – entre tradition ...

    🇯🇵 L’histoire du denim japonais – entre tradition et savoir-faire Le denim japonais n’est pas qu’un simple tissu — c’est le reflet d’un artisanat patient, d’une culture textile et d’un...

    L’histoire du denim japonais – entre tradition ...

    🇯🇵 L’histoire du denim japonais – entre tradition et savoir-faire Le denim japonais n’est pas qu’un simple tissu — c’est le reflet d’un artisanat patient, d’une culture textile et d’un...

  • 🌿 What Is Tatami?

    🌿 What Is Tatami?

    What Is Tatami? The Natural Comfort and Quiet Beauty of Japan’s Traditional Floor Tatami has been part of Japanese life for more than a thousand years. Made from natural igusa...

    🌿 What Is Tatami?

    What Is Tatami? The Natural Comfort and Quiet Beauty of Japan’s Traditional Floor Tatami has been part of Japanese life for more than a thousand years. Made from natural igusa...

  • Made in Japan, with Heart

    Made in Japan, with Heart

    Handmade in Japan, each pair of Heiwa Slippers is created with calm attention and care. A quiet craft that connects maker, material, and the comfort of everyday life.

    Made in Japan, with Heart

    Handmade in Japan, each pair of Heiwa Slippers is created with calm attention and care. A quiet craft that connects maker, material, and the comfort of everyday life.

1 4
Tout afficher