Open-toe TATAMI Denim Slippers A-Type 08/14/24

I’m so sorry to say that not only were the beautiful slippers too wide over the foot but the bottoms were too slippery for our wooden floor. If the opposite supported the other it might have been possible to wear them without the possibility of a fall or trip…on the stairs etc :( Much to our shock- it now (post covid??) costs a fortune to pay return shipping to Asia- more than than the merchandise and the $15 surcharge from HEIWA. So… okay we are stuck with merchandise that cannot be enjoyed.

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 Thank you very much for your order. We are truly sorry to hear that our product did not meet your expectations. We sincerely appreciate you taking the time to provide us with your honest feedback. Our slippers are designed in a traditional Japanese style, different from typical slippers, and are made to be comfortable and relaxing when slipping them on and off indoors. We understand that some customers may find that the fit or feel is not quite what they imagined. To prevent this from happening, we will strive to provide clearer product descriptions and explanations. Thank you for understanding regarding the return shipping costs. We ship worldwide from Tokyo using DHL Express. The actual shipping cost is over 15 USD, but we strive to minimize the shipping burden for our customers when they place an order. We will continue to make improvements. We sincerely appreciate your candid feedback and valuable insights.