SHIPPING

🌏 Global Shipping Guide

Flat DHL $20 · Free $80+ · 2 pairs = $5 off · Carbon-neutral shipping

📦 Common shipping policy

  • Carrier: DHL Express worldwide
  • Flat rate: $20 USD per order
  • Free shipping: orders over $80 USD
  • Discount: 2 pairs = $5 off (our store only)
  • Dispatch: daily, except Wednesday,Saturday, Sunday & Japanese national holidays
  • Origin: All products ship from Tokyo, Japan 🇯🇵
🌱 Carbon-neutral shipping: CO₂ offset supported for all parcels.
📍 Remote areas: DHL surcharge may apply.
📦 DHL cannot deliver to P.O. boxes in many countries.

🏷️ VAT / GST

Our online store does not collect VAT or GST at checkout. In VAT/GST regions, customers pay these taxes on delivery to DHL (plus any disbursement/handling fee).

💡 Ordering via Etsy (when it helps)

If you order via Etsy:

  • EU / UK / SG: VAT/GST is collected at checkout → no extra DHL tax payment at delivery.
  • Canada & US: Taxes are not collected at checkout on Etsy either → DHL will request payment on delivery.

⚠️ Etsy prices are slightly higher (platform fees included). Free shipping & multi-pair discounts apply only on our store.

❓ Global FAQs & Notes

🧾 Duties & carrier options
Duties/taxes may apply depending on destination. Remote-area surcharges may apply. See your country guide for specifics.
↩️ Returns & refunds
  • Duties, taxes, and DHL fees are non-refundable once paid.
  • Size-related returns: outbound & return shipping are the customer’s responsibility.
  • Defects / wrong items: handled per our Returns Policy.
🚚 Carriers & delivery notes
  • DHL Express is our default international carrier.
  • EMS availability varies; to the U.S. we use DHL only.
  • DHL typically cannot deliver to P.O. boxes.

🌍 Country-specific guides

所有訂單皆使用碳中和運送服務
4938kg
移除的運送排放量
等同於...
12640
一般汽油動力車行駛的英里數
我們為下列創新技術提供資金...
土壤
森林
所有訂單皆使用碳中和運送服務
4938kg
移除的運送排放量
等同於...
12640
一般汽油動力車行駛的英里數
我們為下列創新技術提供資金...
土壤
森林

Denim collection

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  • Why We Love Up-cycling

    Why We Love Up-cycling

    Why We Love Up-cycling upcycle / zero waste / handmade A Quiet Way to Make Things Last At Heiwa Slipper, we sometimes use up-cycled materials — small pieces of knit,...

    Why We Love Up-cycling

    Why We Love Up-cycling upcycle / zero waste / handmade A Quiet Way to Make Things Last At Heiwa Slipper, we sometimes use up-cycled materials — small pieces of knit,...

  • The Story of Japanese Denim – From Tradition to Craftsmanship

    The Story of Japanese Denim – From Tradition to...

    🇯🇵 The Story of Japanese Denim – From Tradition to Craftsmanship Japanese denim is more than just fabric — it’s a reflection of craftsmanship, patience, and cultural heritage. Let’s take...

    The Story of Japanese Denim – From Tradition to...

    🇯🇵 The Story of Japanese Denim – From Tradition to Craftsmanship Japanese denim is more than just fabric — it’s a reflection of craftsmanship, patience, and cultural heritage. Let’s take...

  • 🌿 What Is Tatami?

    🌿 What Is 榻榻米?

    What Is Tatami? The Natural Comfort and Quiet Beauty of Japan’s Traditional Floor Tatami has been part of Japanese life for more than a thousand years. Made from natural igusa...

    🌿 What Is 榻榻米?

    What Is Tatami? The Natural Comfort and Quiet Beauty of Japan’s Traditional Floor Tatami has been part of Japanese life for more than a thousand years. Made from natural igusa...

  • Made in Japan, with Heart

    日本製, with Heart

    Handmade in Japan, each pair of Heiwa Slippers is created with calm attention and care. A quiet craft that connects maker, material, and the comfort of everyday life.

    日本製, with Heart

    Handmade in Japan, each pair of Heiwa Slippers is created with calm attention and care. A quiet craft that connects maker, material, and the comfort of everyday life.

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