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Customs, Taxes & VAT Guide | Heiwa Slipper International Shipping

🛃 Customs, Taxes & Carrier Fees (International)

  • Origin: All orders ship from Japan.
  • Possible charges: customs duty, import taxes (VAT/GST), and carrier handling/disbursement/brokerage fees.
  • Not included at checkout: Usually collected by the carrier or customs at/before delivery.
  • Responsibility: The recipient agrees to pay any applicable import charges.
  • EU (IOSS): Our webshop does not participate in IOSS → VAT + carrier fee may be due on delivery. Etsy collects VAT at checkout.
  • Canada: Japan-made items are typically duty-free under CPTPP; GST/HST still applies. Etsy collects tax at checkout (often avoids carrier fee).
  • DHL ODD: Email link to prepay taxes/fees online and schedule delivery.
Amounts are set by your local customs authority and the carrier. If import charges are refused and the parcel is returned, original shipping and any return costs are non-refundable.
🌍 Shipping & Tax Guides

Country-specific info about VAT/GST, carrier fees, free-shipping thresholds, and tips.

🇨🇦
Canada
CPTPP duty-free; GST/HST + carrier fee. 1 pair → Etsy often cheaper.
📦 Canada Guide
🇩🇪
Germany / Deutschland
IOSS not supported → VAT + carrier fee on delivery (Etsy collects VAT upfront).
📦 Germany Guide
🇳🇱
Netherlands / Nederland
IOSS not supported → BTW + carrier fee on delivery (Etsy upfront).
📦 Netherlands Guide
🇸🇪
Sweden / Sverige
EU VAT applies; carrier handling fees may be charged on delivery.
📦 Sweden Guide
🇮🇹
Italy / Italia
IOSS not supported → IVA + carrier fee on delivery (Etsy upfront).
📦 Italy Guide
Carbon-neutral shipping on all orders
3550kg
shipping emissions removed
That's like...
9088
miles driven by an average gasoline-powered car
We fund innovations in...
Soil
Forest
Carbon-neutral shipping on all orders
3550kg
shipping emissions removed
That's like...
9088
miles driven by an average gasoline-powered car
We fund innovations in...
Soil
Forest

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