SHIPPING

🌍 Global Shipping Guide — simple & transparent

Worldwide Shipping & Duties – Heiwa Slipper

Flat DHL Express $18 · Free shipping $85+ · Made in Japan — ships from Tokyo.

Made in Japan 🇯🇵

All products are 100% made in Japan and ship directly from Tokyo via DHL Express.

Shipping

$18 flat rate (DHL) · $85+ orders ship free · Daily dispatch (except Wed/Sun & JP holidays).

Duties & Options

Choose DDP (we prepay duties) or Standard DHL delivery (you pay DHL online before delivery) where applicable.

United States 🇺🇸

  • Carrier: DHL Express (PO boxes not supported)
  • Rates: $18 flat · Free $85+
  • Duties: All imports are subject to duties/fees
  • Options: DDP or Standard DHL delivery (pay DHL online)
  • Remote area: Extra fees may apply
View USA Guide

European Union 🇪🇺

  • Carrier: DHL Express
  • Rates: $18 flat · Free $85+
  • VAT/Duties: Etsy: IOSS on low-value orders → VAT collected at checkout. Official Store: VAT/duties may be collected on delivery.
  • Remote area: Extra fees may apply
View EU/Germany Guide

United Kingdom 🇬🇧

  • Carrier: DHL Express
  • Rates: $18 flat · Free $85+
  • VAT: Etsy: VAT collected at checkout on low-value orders. Official Store: VAT may be collected on delivery.
  • Remote area: Extra fees may apply
View UK Guide

Canada 🇨🇦

  • Carrier: DHL Express
  • Rates: $18 flat · Free $85+
  • Taxes/Duties: Etsy & Official Store: generally not collected at checkout → GST/HST, duties, and brokerage may be charged on delivery.
  • Remote area: Extra fees may apply
View Canada Guide

Singapore 🇸🇬

  • Carrier: DHL Express
  • Rates: $18 flat · Free $85+
  • GST: Etsy: may collect GST at checkout on low-value orders. Official Store: taxes may be collected on delivery.
View Asia Guide

Australia & New Zealand 🇦🇺🇳🇿

  • Carrier: DHL Express
  • Rates: $18 flat · Free $85+
  • GST: Etsy may collect GST at checkout on low-value orders (per local rules). Official Store: taxes may be collected on delivery.
View ANZ Guide

Asia (Others) 🌏

  • Carrier: DHL Express (EMS availability varies by country)
  • Rates: $18 flat · Free $85+
  • Duties/Taxes: Destination rules apply; Etsy checkout tax collection may not apply in many countries. Official Store: taxes/duties may be collected on delivery.
View Asia Guide

Global FAQs & Notes

Duties & options
Duties/taxes may apply depending on destination. Where available, choose DDP (we prepay) or Standard DHL delivery (you pay DHL online before delivery). Remote-area surcharges may apply.
Etsy & VAT/GST (IOSS, etc.)
EU/UK/SG: Etsy collects VAT/GST at checkout on low-value orders (IOSS / local rules).
Canada/US: Etsy generally does not collect taxes at checkout; taxes/duties and carrier fees may be charged on delivery.
See each country guide for details.
Returns & refunds (overview)
Duties, taxes, and DDP fees are non-refundable once paid to carriers or customs.
• For size-related returns (didn’t fit), both outbound and return shipping are the customer’s responsibility.
• Defects or wrong items: we’ll assist per our policy (case-by-case).
→ Please check our detailed Returns Policy.
PO boxes & carrier notes
DHL Express cannot deliver to PO boxes in many countries. Please use a physical address.
EMS availability varies by country; for the U.S. we currently ship via DHL only.

Made in Japan 🇯🇵 · Ships from Tokyo via DHL. Policies may change; final charges are shown at checkout.

Carbon-neutral shipping on all orders
3383kg
shipping emissions removed
That's like...
8660
miles driven by an average gasoline-powered car
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